This summary is provided for readability. The full policy below controls.
This Privacy Policy describes how Human Resources Professional Development Group, LLC ("HRPDG," "we," "us," or "our") collects, uses, discloses, and retains personal information.
It applies to our websites, including HRPDG.com and hrexpertopinion.com, and to our courses, programs, memberships, communities, events, coaching, newsletters, digital products, and related services (collectively, the "Services").
This policy works alongside our Master Terms and Conditions. Where the Terms refer to "the Privacy Policy," they refer to this document.
Expert-witness, litigation-consulting, and workplace-investigation engagements are governed by a separate written engagement agreement, which controls the handling of matter materials, case files, and confidential information provided under that engagement. This policy governs our websites and educational Services.
We collect information you give us directly, including:
Some information is required to provide a Service. If you decline to provide it, we may not be able to complete your enrollment or deliver the Service.
When you visit our websites, open our emails, or use our learning platforms, certain information is logged automatically:
Our customer relationship management and website platform records this activity by default and associates it with your contact record. We use it to deliver the Services, understand what content is useful, troubleshoot problems, and protect our materials from unauthorized access or distribution.
We may receive information about you from:
We use personal information to:
Our websites and platforms use cookies and similar technologies to keep you logged in, remember your preferences, keep your cart and enrollment working correctly, and measure how our pages and emails perform.
These currently include:
We do not currently use advertising or retargeting pixels, and we do not currently permit third-party advertising networks to collect information about you through our sites. If that changes, we will update this policy and provide any opt-out mechanism required by law before the change takes effect.
You can set your browser to refuse or delete cookies. Some parts of the Services, including login and course access, will not function correctly without essential cookies.
Because we do not sell or share personal information for targeted advertising, browser-based opt-out signals such as Global Privacy Control do not change how we handle your information. We honor them as a request to opt out of any future sale or sharing.
Card payments are processed by Stripe. Your card number, expiration date, and security code are transmitted directly to Stripe and are handled under Stripe's privacy practices and security standards.
We do not receive, store, or have access to your full card number.
We do receive and retain transaction records, including your name, billing address, email address, the amount, the date, whether the payment succeeded, and the last four digits and card type for reconciliation and support purposes.
We retain payment records as required for accounting, tax, chargeback response, and audit purposes.
Courses, group calls, webinars, coaching sessions, and events may be recorded. We provide notice before recording, through the registration process, the meeting notice, a verbal announcement, an on-screen indicator, or another reasonable method.
Recordings may capture your name as displayed, your video image, your voice, chat messages, and any screen you share.
If you prefer not to appear in a recording, you may keep your camera off, keep your microphone muted, use chat where available, or leave before recording begins. Your participation is welcome either way.
Recordings are shared with enrolled participants and members of the applicable program. We do not use an identifiable participant's image, voice, or personal story in public advertising without permission.
Participants may not independently record a session without our prior written permission and the consent of any other person whose consent is legally required.
You retain ownership of the content you submit. We use it to deliver the Service, respond to you, facilitate your program or community, and maintain our records.
We teach through composite scenarios. We may draw on themes, patterns, and recurring questions from our programs to build educational examples for courses, articles, presentations, and video content. When we do, we remove or alter names, employers, identifying job titles, dates, locations, identifying industries, and other details reasonably likely to identify a person, employer, or matter, and we combine or alter facts so the resulting example does not describe any single actual person, employer, or situation.
You may ask us to exclude your submissions from composite educational use by writing to [email protected]. Exclusion applies to materials not yet published.
Some of our Services include AI-assisted learning tools, custom assistants, or prompts designed to be used with a third-party AI system.
When you use one of these tools, the information you type into it is transmitted to and handled by the applicable AI provider under that provider's terms and privacy practices, not ours. Depending on the provider and your own account settings, your inputs may be retained by that provider.
Before using an AI tool, review the provider's privacy settings and retention options for your account.
Do not enter confidential employee information, protected health information, Social Security numbers, privileged communications, case materials, or trade secrets into any AI tool, whether provided by us or by a third party.
Our Services are educational. Our communication channels, communities, and learning platforms are not designed to receive or safeguard confidential workplace or legal material.
Please do not send us, post in a community, or discuss in a group session:
If you send us material of this kind, we may decline to review it, may delete it, and may ask you to resubmit your question without it. Sending us information about an actual dispute does not create a consulting or expert-witness relationship and does not conflict us out of any matter.
We share personal information only as described here.
We use vendors that need limited access to perform functions on our behalf. They are permitted to use the information only to provide services to us. These include categories such as:
| Function | What is involved |
|---|---|
| Payment processing | Stripe processes card payments and returns transaction confirmations. |
| Website, CRM, and email delivery | Our website and customer relationship platform hosts pages and forms, stores contact records, and sends transactional and marketing email. |
| Course and content hosting | Platforms that store and deliver course materials, videos, and downloads. |
| Video conferencing | Platforms used to run live sessions, coaching calls, and webinars, including recording where applicable. |
| Business productivity and file storage | Cloud email, documents, and storage used to run the business and maintain records. |
| Scheduling | Tools used to book coaching sessions and calls. |
| Contracted operations support | Contractors who assist with content production, social media, and administrative tasks under confidentiality obligations. |
We may disclose information when we reasonably believe it is necessary to comply with law, respond to lawful requests, enforce our Terms, investigate suspected unauthorized use or distribution of our materials, respond to a payment dispute, protect the rights, safety, or property of any person, or establish or defend legal claims.
If the business or a portion of it is involved in a merger, acquisition, financing, or sale of assets, personal information may transfer as part of that transaction, subject to this policy or a successor policy providing comparable protection.
We share information when you ask us to, such as when you consent to a testimonial or ask us to coordinate with your employer regarding an organizational enrollment.
We do not sell personal information. We do not share personal information for cross-context behavioral advertising or targeted advertising. We do not trade, rent, or exchange participant lists.
We have not sold or shared personal information for these purposes in the preceding twelve months.
We do not use or disclose sensitive personal information for purposes other than providing the Services you request and the operational purposes described in this policy.
We retain information for as long as needed to provide the Services and for the periods below, unless a longer period is required by law or a shorter period is requested and legally permissible.
| Category | Retention period |
|---|---|
| Account and enrollment records | Duration of the relationship, then seven years |
| Payment and transaction records | Seven years, for tax, accounting, and audit purposes |
| Coursework, practice results, and progress records | Duration of program access, then two years |
| Session recordings | Two years, or the stated access period for the program, whichever is longer |
| Community posts and messages | Duration of the community, then removed or de-identified |
| Support and general correspondence | Three years |
| Marketing contact records | Until you unsubscribe, then a suppression record is kept indefinitely so we do not contact you again |
| Website and email activity logs | Twenty-six months |
| Records relating to a dispute, claim, or suspected infringement | Until the matter is resolved and any applicable limitations period expires |
When access to a program ends, you are responsible for downloading authorized materials and saving your own work beforehand. We will make reasonable efforts to honor a written request for a copy of your own submitted content if we receive it within 30 days after your access ends.
We may retain de-identified or aggregated information indefinitely. Composite educational scenarios developed under Section 9 are not personal information and are retained as part of our curriculum.
You may ask us to:
We extend these rights to all participants as a matter of practice, regardless of where you live and regardless of whether a particular privacy statute applies to us.
Write to [email protected] with the subject line "Privacy Request." Tell us what you would like us to do. We will acknowledge your request within 10 business days and respond substantively within 45 days, and will tell you if we need additional time.
To protect your information, we will verify your identity before acting, ordinarily by confirming details from the email address associated with your account. You may use an authorized agent, in which case we will ask for proof of authorization.
We may decline a deletion request, in whole or in part, where we need the information to complete a transaction you requested, maintain accounting or tax records, respond to a payment dispute, enforce our Terms or protect our intellectual property, comply with a legal obligation, or establish or defend a legal claim. If we decline, we will tell you why and delete what we can.
We will not deny you Services, charge you a different price, or provide a different quality of service because you exercised a privacy right.
You may unsubscribe from marketing email using the link in any marketing message, or by writing to [email protected].
Unsubscribing from marketing does not stop transactional messages about your purchases, account, access, schedules, payments, renewals, or changes to our Terms. Those messages are necessary to deliver what you bought.
Our marketing emails record whether a message was opened and which links were clicked. Most email programs allow you to disable remote image loading, which limits open tracking.
We use commercially reasonable administrative, technical, and physical safeguards appropriate to the size of our business and the sensitivity of the information we hold. These include access controls and individual logins, encrypted transmission of payment data through our processor, limited vendor access on a need-to-know basis, confidentiality obligations for contractors, and monitoring for unauthorized access to or distribution of our materials.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, and you share information with us at your own risk. If we become aware of a breach affecting your personal information, we will notify you as required by applicable law.
Protect your own account by using a unique password, not sharing your login, and telling us promptly at [email protected] if you suspect unauthorized access.
We are based in the United States, and our systems and service providers store and process information in the United States.
Our programs have included participants outside the United States. If you access the Services from another country, you understand that your information will be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your location.
We also work with contracted operations support located outside the United States. Contractors with access to any personal information are bound by written confidentiality obligations and may use the information only to perform work for us.
Where a local law grants you rights beyond those described in Section 15, contact us at [email protected] and we will respond in accordance with that law.
Our Services are intended for adults and are not directed to children. We do not knowingly collect personal information from anyone under 18.
If you believe a minor has provided us with personal information, contact [email protected] and we will delete it.
Our Services link to and are delivered in part through third-party platforms, including video hosting, social media, scheduling, and payment services.
When you interact with us on a social media platform, that platform collects information about you under its own privacy practices, which we do not control. Information you post publicly on a social platform is visible to others and is not governed by this policy.
We are not responsible for the privacy practices, security, or content of third-party sites. Review their policies before providing information.
We may update this policy to reflect changes in our Services, our vendors, technology, or the law. The revised version will be posted with an updated effective date.
If we make a material change — for example, if we begin using advertising pixels, begin sharing information for targeted advertising, or materially expand how we use information already collected — we will provide notice by email or through an account or website notice before the change takes effect, and will obtain consent where required by law.
Privacy questions, requests, and complaints may be directed to:
Human Resources Professional Development Group, LLC
2712 Loker Avenue, Suite 1281
Carlsbad, California 92010
Email: [email protected]
Website: HRPDG.com
If you are not satisfied with our response, you may contact the California Attorney General's office or the consumer protection authority in your jurisdiction.