Master Terms and Conditions

Human Resources Professional Development Group, LLC
Effective Date: July 25, 2026
Last Updated: July 25, 2026

Summary of Key Terms

This summary is provided for convenience and readability. It is not a substitute for the full Terms below, and the full Terms control in the event of any difference.

  • What you are buying is education, not advice. Courses, coaching, communities, and materials are educational. They are not legal, tax, financial, medical, or mental-health advice, and participating does not make us your consultant, investigator, or expert witness. Those relationships require a separate written engagement agreement. (Sections 6–8)
  • Refunds. Each offer states its own refund policy, and that policy controls. Where an offer states no policy, a limited default applies: a written request within seven days of purchase, before you have accessed a material portion of the program, downloaded proprietary materials, attended a live session, or the program has begun. (Section 18)
  • Subscriptions renew automatically. Recurring programs renew at the amount and frequency disclosed at checkout until you cancel. Cancellation stops future charges and does not reverse prior ones. (Section 16)
  • Your access is licensed to you alone. A standard purchase covers one named individual. Training your team, posting materials on a company drive or intranet, or building internal curriculum from our materials requires an organizational license. (Section 14)
  • Do not put our materials into AI systems. Except for resources we expressly mark as approved for external AI use, you may not upload, paste, or submit our materials to any generative AI, chatbot, model-training set, or similar system. (Section 23)
  • Certification outcomes are not guaranteed. We are not affiliated with SHRM, HRCI, or any other credentialing body, we do not have access to confidential exam content, and enrollment does not guarantee eligibility, passage, certification, or any career outcome. (Sections 9–10)

Contents

  1. Company and Scope of These Terms
  2. Acceptance of These Terms
  3. Additional Offer-Specific Terms
  4. Eligibility
  5. Description of Services
  6. Educational and Informational Purposes
  7. No Legal, Tax, Financial, Medical, or Mental-Health Advice
  8. No Consulting or Expert-Witness Relationship
  9. Certification-Preparation Disclaimer
  10. Continuing Education and Recertification Credit
  11. Coaching, Mentoring, and Consulting Responsibilities
  12. No Earnings or Business-Result Guarantee
  13. Accounts and Login Credentials
  14. Individual and Organizational Licenses
  15. Course and Digital-Product Access
  16. Memberships, Subscriptions, and Automatic Renewal
  17. Prices, Payment, and Taxes
  18. Refund and Cancellation Policy
  19. Payment Disputes and Chargebacks
  20. Ownership of Company Intellectual Property
  21. Limited License to Participants
  22. Prohibited Use of Company Materials
  23. Artificial Intelligence and Machine-Learning Restrictions
  24. Confidential and Proprietary Information
  25. Intellectual-Property Enforcement
  26. Copyright Complaints and DMCA Notices
  27. Participant Content and Submissions
  28. Confidentiality in Coaching and Group Programs
  29. Community Standards
  30. Live Sessions, Recordings, and Participation
  31. Events, Webinars, and Speaking Programs
  32. Third-Party Platforms and Services
  33. Links, Affiliates, and Third-Party Recommendations
  34. Technology Requirements and Interruptions
  35. Accessibility
  36. Information Accuracy and Changes in Law
  37. Testimonials, Reviews, and Endorsements
  38. Privacy
  39. Electronic Communications
  40. Prohibited Conduct
  41. Suspension and Termination
  42. Records and Data After Termination
  43. Disclaimer of Warranties
  44. Limitation of Liability
  45. Indemnification
  46. Force Majeure
  47. Informal Dispute Resolution
  48. Time Limitation on Claims
  49. Governing Law and Venue
  50. Changes to These Terms
  51. Assignment
  52. No Partnership or Employment Relationship
  53. Waiver and Severability
  54. Entire Agreement
  55. Headings and Interpretation
  56. Contact Information

1. Company and Scope of These Terms

These Master Terms and Conditions ("Terms") govern access to and use of the websites, programs, services, products, platforms, events, communities, communications, and materials owned, operated, offered, or administered by Human Resources Professional Development Group, LLC.

Human Resources Professional Development Group, LLC may operate under various business names, brands, programs, websites, social-media accounts, and product names, including:

  • HRPDG;
  • Human Resources Professional Development Group;
  • CalHREQ™;
  • Laurie Chua;
  • HRPDG.com;
  • hrexpertopinion.com;
  • HR Certification Prep in the Age of AI;
  • THINK™ HR Exam Coach;
  • current and future courses, programs, memberships, communities, events, and digital products; and
  • any other brand, website, platform, assumed business name, or offering that identifies Human Resources Professional Development Group, LLC as its owner or provider.

Human Resources Professional Development Group, LLC may be referred to in these Terms as the "Company," "HRPDG," "we," "us," or "our."

These Terms apply to all users, purchasers, participants, clients, members, subscribers, attendees, visitors, and other persons who access or use our Services. They apply regardless of the particular Company brand, website, checkout page, learning platform, social-media platform, community, or third-party service through which access is provided.

For purposes of these Terms, "Services" includes all free and paid products, services, information, materials, and experiences offered by the Company, including:

  • professional training and continuing education;
  • HR certification preparation;
  • digital courses and learning programs;
  • coaching, mentoring, and consulting;
  • memberships and subscription programs;
  • masterminds, cohorts, and group programs;
  • live and virtual events;
  • webinars, workshops, conferences, and speaking engagements;
  • books, guides, workbooks, templates, assessments, games, and downloads;
  • custom GPTs, AI-assisted learning tools, prompts, and technology resources;
  • online communities and discussion groups;
  • audio, video, and recorded content;
  • newsletters, social-media content, podcasts, and informational resources; and
  • any related products, programs, or services.

Expert-Witness and Professional Engagements Are Outside These Terms

Expert-witness, litigation-consulting, workplace-investigation, and individualized advisory engagements are governed exclusively by a separate written engagement agreement between the Company and the retaining party.

These Terms govern use of hrexpertopinion.com and its informational content, including articles, descriptions of experience, and inquiry forms. They do not govern the scope, fees, confidentiality obligations, work product, or any other term of a retained engagement. Where these Terms and an executed engagement agreement address the same subject, the engagement agreement controls.

2. Acceptance of These Terms

You accept these Terms by taking any of the following actions:

  • creating an account;
  • completing a purchase or enrollment;
  • clicking or checking an acceptance box;
  • submitting a registration or opt-in form;
  • accessing paid, gated, or password-protected materials;
  • attending an event; or
  • joining a community or group program.

Your use of publicly accessible website content, social-media content, newsletters, and other freely available informational materials is also subject to these Terms, including the provisions addressing educational purpose, disclaimers, intellectual property, prohibited conduct, and limitation of liability.

If you do not agree to these Terms, you must not purchase, access, or use the Services.

When a purchase or enrollment is made on behalf of a company, agency, employer, or other organization, the person completing the transaction represents that the person has authority to bind that organization to these Terms.

3. Additional Offer-Specific Terms

Certain Services may be governed by additional terms contained in:

  • a sales or enrollment page;
  • a checkout page;
  • an order form;
  • a statement of work;
  • an event registration page;
  • a coaching or consulting agreement;
  • an enterprise or organizational license;
  • a speaker agreement;
  • an expert-witness engagement agreement;
  • a refund or cancellation policy;
  • a participation agreement; or
  • another written agreement issued by the Company.

Those additional terms are incorporated into these Terms by reference.

If an offer-specific written agreement directly conflicts with these Terms, the offer-specific agreement controls only with respect to that particular Service and conflict.

Professional consulting, investigation, expert-witness, or individualized advisory work is provided only when the Company and client enter into a separate written engagement agreement. Purchasing a course or participating in a program does not create such an engagement.

4. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to purchase or use paid Services unless the Company expressly authorizes otherwise in writing.

The Services are intended primarily for adults, professionals, business owners, organizational representatives, and individuals pursuing professional or personal development.

You are responsible for ensuring that your use of the Services is lawful in your jurisdiction.

5. Description of Services

The Company provides professional education, training, coaching, consulting, digital resources, communities, events, and related services in areas that may include:

  • human resources management;
  • California and federal employment compliance;
  • workplace policies and practices;
  • HR certification preparation;
  • leadership and professional development;
  • organizational effectiveness;
  • business development and entrepreneurship;
  • personal development and mindset;
  • AI-assisted learning and professional productivity;
  • communication, decision-making, and strategic thinking; and
  • related educational and professional topics.

The scope, format, schedule, deliverables, instructors, materials, access period, and features of each Service are described on the applicable offer page or in a separate written agreement.

The Company may improve, update, replace, reorganize, or discontinue portions of a Service when reasonably necessary to maintain quality, relevance, security, legal compliance, or operational feasibility.

6. Educational and Informational Purposes

Unless the Company has entered into a separate written professional-services agreement with you, the Services are provided for educational, informational, and professional-development purposes only.

General information provided through courses, videos, events, communities, social media, newsletters, coaching discussions, group calls, custom GPTs, digital tools, or other resources is not individualized professional advice.

Scenarios, examples, and case discussions used in the Services are composites. They are constructed from patterns observed across multiple situations and do not describe any single actual matter, employer, or individual.

You remain responsible for:

  • evaluating whether information is appropriate for your circumstances;
  • verifying current legal and regulatory requirements;
  • exercising your independent professional judgment;
  • obtaining advice from appropriately licensed professionals;
  • making your own business, employment, financial, legal, health, and personal decisions; and
  • implementing any decision or action at your own risk.

7. No Legal, Tax, Financial, Medical, or Mental-Health Advice

The Company is not a law firm and does not provide legal representation through its general educational Services.

Nothing provided through the Services constitutes:

  • legal advice;
  • tax advice;
  • accounting advice;
  • investment advice;
  • individualized financial advice;
  • medical advice;
  • mental-health treatment;
  • psychotherapy;
  • diagnosis; or
  • another regulated professional service unless expressly provided under a separate written agreement by an appropriately qualified professional.

Participation does not create an attorney-client, accountant-client, therapist-client, physician-patient, fiduciary, or similarly privileged professional relationship.

Employment laws and workplace requirements depend on jurisdiction, timing, industry, workforce size, contractual obligations, and specific facts. You should consult qualified legal counsel regarding particular legal issues or decisions.

If you experience a medical or mental-health emergency, contact an appropriate licensed provider or emergency service rather than relying on the Services.

8. No Consulting or Expert-Witness Relationship

Participation in training, coaching, mentoring, certification preparation, community discussions, events, or digital programs does not create a consulting, investigation, advisory, expert-witness, or retained-expert relationship with the Company or Laurie Chua.

Such a relationship exists only when the parties enter into a separate written engagement agreement that specifically defines the scope, fees, responsibilities, confidentiality obligations, and other applicable terms.

Information shared during a general course, community, group program, or public event should not be treated as privileged or as creating a duty to investigate, advise, or act.

Participants are asked not to submit case-specific facts, party names, employee identities, privileged communications, or matter documents through educational channels. Where a participant describes an active matter during a session or community discussion, the Company may decline to respond substantively and may direct the participant to qualified counsel. A decision to redirect a question is not an evaluation of the underlying matter.

Submitting information about an actual dispute does not conflict out, retain, disqualify, or otherwise engage the Company or Laurie Chua with respect to that matter.

9. Certification-Preparation Disclaimer

The Company may provide preparation programs and materials relating to professional certification examinations, including examinations administered by SHRM, HRCI, or other credentialing organizations.

Unless expressly stated otherwise:

  • the Company is not affiliated with, endorsed by, sponsored by, or controlled by any examination provider;
  • examination-provider names and marks belong to their respective owners;
  • the Company does not have access to confidential examination questions;
  • the Company does not guarantee that particular subjects will appear on an examination;
  • practice questions are educational simulations and are not actual examination questions;
  • enrollment does not guarantee examination eligibility, approval, passage, certification, employment, promotion, or increased compensation; and
  • examination requirements, content outlines, policies, fees, and scoring practices may change.

Participants are responsible for reviewing and complying with the rules of the applicable examination provider.

You may not use the Services to request, obtain, share, reconstruct, or distribute confidential examination content or recalled examination questions. This restriction applies to Company-provided AI tools, community discussions, private messages, and study groups.

Any pass guarantee or similar promise applies only when expressly stated in writing on the applicable offer page and remains subject to all eligibility requirements stated there.

10. Continuing Education and Recertification Credit

Certain Services may be described as eligible for professional development credits, recertification credits, continuing education units, or similar credit issued by a credentialing organization.

Unless expressly stated on the applicable offer page:

  • the Company does not represent that it is an approved or recertification provider of any credentialing organization;
  • the Company does not guarantee that any particular activity will be awarded credit;
  • credit eligibility, credit type, activity identification numbers, and approval status are determined solely by the credentialing organization and may change or be withdrawn;
  • credit approval for one program, cohort, or delivery date does not extend to another; and
  • the Company does not guarantee acceptance of credit toward any specific credential, license, or employer requirement.

You are responsible for confirming current credit requirements with your credentialing organization, submitting your own credit documentation within applicable deadlines, and retaining your own records.

The Company will provide attendance or completion documentation in the manner described on the applicable offer page. Where no method is stated, documentation may be requested in writing at [email protected] within 90 days of program completion.

11. Coaching, Mentoring, and Consulting Responsibilities

Coaching and mentoring are collaborative educational processes. Their effectiveness depends substantially on the participant's decisions, actions, communication, preparation, and follow-through.

You acknowledge that:

  • you are responsible for your own choices and results;
  • the Company cannot make decisions or take action on your behalf;
  • recommendations may not be appropriate for every person or situation;
  • participation may involve discussing personal, professional, financial, or business challenges;
  • discomfort, disagreement, or uncertainty may occur as part of learning and development; and
  • you may decline an exercise or recommendation that you believe is inappropriate for you.

The Company does not guarantee specific emotional, professional, financial, relational, health, career, or business outcomes.

12. No Earnings or Business-Result Guarantee

Examples, case studies, projections, participant stories, financial discussions, business strategies, marketing suggestions, and income-related content are provided for illustration and education.

The Company does not guarantee that you will:

  • earn a specific amount of money;
  • obtain clients or employment;
  • increase revenue or profitability;
  • reduce expenses or debt;
  • achieve financial freedom;
  • build a successful business;
  • obtain a promotion;
  • pass an examination; or
  • achieve another specific result.

Business and financial outcomes vary based on factors including experience, effort, timing, market conditions, decision-making, resources, demand, and circumstances outside the Company's control.

Any testimonial or example reflects an individual experience and should not be interpreted as a promise that you will obtain the same result.

13. Accounts and Login Credentials

Some Services require an account or individual login.

You agree to:

  • provide accurate and current registration information;
  • maintain the security and confidentiality of your password;
  • use your account only for yourself;
  • notify the Company promptly of suspected unauthorized access;
  • refrain from allowing another person to access your account; and
  • accept responsibility for activity occurring through your account when caused by your failure to safeguard your credentials.

Unless an organizational license expressly states otherwise, each account is licensed to one named individual.

The Company may use reasonable security measures, including login monitoring, device limits, IP-address review, download limits, individualized watermarks, access records, and identity verification, to protect the Services and investigate suspected misuse.

14. Individual and Organizational Licenses

Unless expressly stated otherwise, a purchase grants access to one individual for that individual's personal professional development.

An individual license does not authorize you to:

  • train employees, clients, students, or colleagues using Company materials;
  • display materials during company meetings or training;
  • place materials on an employer's intranet or shared drive;
  • distribute copies within an organization;
  • provide access to a team;
  • incorporate Company materials into consulting deliverables;
  • reproduce Company frameworks in internal programs; or
  • use the materials to create an organizational training curriculum.

Organizations wishing to train multiple individuals or use materials internally must purchase an appropriate group, facilitator, enterprise, or organizational license.

Unauthorized organizational use may result in suspension, termination, and invoicing at the Company's then-current published organizational license rate, available at HRPDG.com or on request at [email protected], subject to applicable law. Invoicing under this provision is in addition to, and not in place of, the remedies described in Section 25.

15. Course and Digital-Product Access

Access begins after payment, enrollment, or another authorization specified by the Company.

Access periods vary by Service and will be stated on the applicable sales page, checkout page, enrollment communication, or written agreement.

Unless expressly stated otherwise:

  • access is limited to the period specified when purchased;
  • access may end when a program, membership, or license expires;
  • access does not include future products or unrelated updates;
  • bonuses may have separate access periods;
  • downloadable resources are subject to the same license restrictions as online materials; and
  • you are responsible for downloading authorized materials before access expires.

When an offer uses the phrase "lifetime access," it means access for as long as the Company continues to own, operate, host, and make that particular product commercially available. It does not mean the lifetime of the purchaser, instructor, Company, or any particular technology platform.

The Company may migrate materials to another platform or provide a reasonably comparable method of access.

16. Memberships, Subscriptions, and Automatic Renewal

Certain Services may be offered as recurring memberships, subscriptions, or continuous-service programs.

Before purchase, the applicable offer and checkout page will disclose material renewal terms, including:

  • the amount charged;
  • the billing frequency;
  • the length of any trial or promotional period;
  • how pricing changes after a trial or promotion;
  • whether the Service renews automatically;
  • how to cancel; and
  • when cancellation becomes effective.

By affirmatively accepting a recurring offer, you authorize the Company or its payment processor to charge the payment method provided at the disclosed intervals until cancellation.

You may cancel through the method identified in your enrollment acknowledgment, account, or offer terms. When enrollment occurred online, an online cancellation method will be provided as required by applicable law.

Unless otherwise required by law or expressly stated:

  • cancellation stops future renewal charges;
  • cancellation does not retroactively reverse prior charges;
  • access continues through the end of the paid billing period;
  • partial billing periods are not prorated; and
  • failing to use a membership does not automatically cancel it.

The Company will provide renewal reminders, notices of material changes, and cancellation mechanisms as required by applicable law.

An installment payment plan for a fixed-price program is not necessarily a subscription. When a participant selects an installment plan for a program with a stated total price, the participant remains responsible for the full program price unless the applicable offer terms or law provide otherwise.

17. Prices, Payment, and Taxes

Prices are stated in U.S. dollars unless otherwise indicated.

You agree to pay all amounts disclosed at checkout or in the applicable agreement, including applicable taxes, installment payments, and authorized recurring charges.

You represent that:

  • you are authorized to use the payment method submitted;
  • the billing information is accurate;
  • you will update expired or changed payment information; and
  • you will not knowingly submit a fraudulent or unauthorized payment.

The Company may:

  • use third-party payment processors;
  • retry declined payments;
  • suspend access while an account is past due;
  • cancel a payment plan after repeated nonpayment;
  • recover amounts legitimately owed; and
  • require payment before restoring access.

A declined or expired payment method does not automatically cancel an outstanding contractual payment obligation.

18. Refund and Cancellation Policy

Refund eligibility is governed first by the refund policy stated on the applicable sales page, checkout page, order form, event registration, or separate agreement. Where such a policy exists, it controls, and the default policy in this section does not apply.

Default Policy

Where no offer-specific refund policy is stated, the following default policy applies to the fullest extent permitted by law.

A refund request must be submitted in writing to [email protected] within seven (7) days of the date of purchase, and before any of the following has occurred:

  • you have accessed a material portion of the course, program, or materials;
  • you have downloaded proprietary materials;
  • you have attended a live session, event, or coaching call; or
  • the program, cohort, or membership term has begun.

Where the seven-day period has passed or any of the events listed above has occurred, the purchase is final under this default policy.

Category-Specific Application

Digital products and downloads. Sales of immediately accessible digital products, downloadable materials, templates, guides, prompt libraries, recordings, and similar resources are final once delivery or access has been provided.

Online courses and programs. Fees are nonrefundable after the participant accesses a material portion of the course, downloads proprietary materials, attends a live session, or the program begins, unless a written offer-specific guarantee states otherwise.

Coaching and consulting. Payments are governed by the applicable agreement. Completed sessions and work already performed are nonrefundable. A session canceled or rescheduled without the notice required in the applicable agreement may be treated as used.

Memberships. Cancellation stops future renewals but does not ordinarily create a refund for the current billing period.

Events. Registrations are nonrefundable unless the event page states otherwise or the Company cancels the event without providing a substitute, credit, rescheduled date, or comparable alternative.

Change of mind or nonuse. A change of mind, scheduling conflict, failure to participate, failure to complete materials, or decision not to use purchased access does not create refund eligibility.

Approved refunds are issued to the original payment method within a commercially reasonable period, ordinarily within 10 business days of approval.

Nothing in this section eliminates a refund, cancellation right, cooling-off period, or other consumer remedy that cannot lawfully be waived.

19. Payment Disputes and Chargebacks

You are encouraged to contact the Company at [email protected] before initiating a payment dispute so that the Company has a reasonable opportunity to investigate and address the concern.

Initiating a chargeback does not automatically terminate your legal responsibility for a valid payment obligation.

When a chargeback or payment dispute is initiated, the Company may:

  • suspend access while the dispute is pending;
  • provide the payment processor with enrollment, agreement, access, download, attendance, communication, and transaction records;
  • terminate access when the payment is reversed;
  • restore access if the dispute is resolved in the Company's favor and the account is otherwise in good standing; and
  • pursue legitimately unpaid amounts through lawful means.

Nothing in these Terms prevents a consumer from exercising a lawful right to dispute an unauthorized, fraudulent, or improper charge.

20. Ownership of Company Intellectual Property

All Company materials and intellectual property are owned by or licensed to Human Resources Professional Development Group, LLC and are protected by applicable copyright, trademark, trade-secret, contract, and other intellectual-property laws.

"Company Materials" includes, without limitation:

  • courses and curricula;
  • study guides and workbooks;
  • books and written materials;
  • certification-preparation content;
  • practice questions and rationales;
  • question banks and assessments;
  • presentations and slide decks;
  • frameworks, methodologies, processes, and models;
  • THINK™, C.L.E.A.R.™, and other named frameworks;
  • facilitator and instructor materials;
  • templates, checklists, tools, and worksheets;
  • games, exercises, and activities;
  • prompts and prompt libraries;
  • custom GPT instructions and configurations;
  • AI-assisted learning tools;
  • audio and video recordings;
  • webinar and coaching recordings;
  • transcripts and captions;
  • graphics, illustrations, characters, photographs, and designs;
  • logos, trademarks, slogans, brand elements, and trade dress;
  • software, platform configurations, and databases;
  • community content created by the Company;
  • compilations, arrangements, and selections of information; and
  • updates, adaptations, translations, and derivative versions of the foregoing.

Copyright and ownership exist whether or not a copyright notice, trademark symbol, watermark, registration, or other ownership statement appears on a particular item.

No ownership interest is transferred to you through purchase, enrollment, download, attendance, or access.

21. Limited License to Participants

Subject to payment and compliance with these Terms, the Company grants you a limited, revocable, nonexclusive, nontransferable, nonsublicensable license to access and use the applicable Company Materials for your own personal learning and professional development during the authorized access period.

You may apply general knowledge, principles, skills, and insights learned through the Services in your own professional work.

You may not reproduce or commercially exploit the Company's protected expression, materials, frameworks, templates, question banks, course structure, or proprietary methods.

Any permission to download or print an item does not authorize further reproduction, distribution, teaching, publication, or commercial use.

All rights not expressly granted are reserved by the Company.

22. Prohibited Use of Company Materials

Unless the Company provides prior written permission or a separate license, you may not:

  • copy, reproduce, republish, or duplicate Company Materials;
  • distribute, transmit, sell, resell, rent, sublicense, or give away Company Materials;
  • share login credentials or program access;
  • email, post, or transfer materials to another person;
  • place materials on shared drives, intranets, learning systems, or file-sharing platforms;
  • record, photograph, screen-record, screenshot, transcribe, or capture protected sessions or materials;
  • remove or alter copyrights, trademarks, watermarks, metadata, attribution, or ownership notices;
  • translate, adapt, modify, or create derivative products from Company Materials;
  • use Company Materials to create a competing or substantially similar course, book, guide, certification program, workshop, membership, assessment, question bank, coaching program, GPT, chatbot, or digital product;
  • teach, facilitate, present, or train others using Company Materials;
  • incorporate Company Materials into consulting, coaching, HR, legal, training, or organizational deliverables;
  • publicly display slides, videos, downloads, or course pages;
  • publish summaries so detailed that they substitute for the original product;
  • use automated systems to scrape, crawl, index, harvest, download, or extract content;
  • circumvent security, access, download, copy-protection, or technological controls;
  • impersonate the Company or falsely suggest affiliation, certification, endorsement, or authorization;
  • use Company trademarks or branding in domain names, social-media handles, product names, advertising, or metadata;
  • use the Services for unlawful, fraudulent, deceptive, defamatory, harassing, or infringing activity; or
  • assist another person or organization in doing any of the foregoing.

This section restricts use of Company Materials. It does not restrict your ability to work, practice your profession, teach your own original content, compete with the Company, or use general knowledge, skills, and experience you acquire.

Limited quotation for lawful commentary or review does not authorize distribution of substantial portions of the Company Materials or disclosure of protected course content.

Nothing in these Terms restricts a right that cannot lawfully be waived.

23. Artificial Intelligence and Machine-Learning Restrictions

Protecting Company Materials from unauthorized AI ingestion and replication is a material condition of your license.

Except for specific prompts, exercises, files, or resources that the Company expressly identifies as approved for external AI use, you may not upload, paste, submit, transmit, or provide Company Materials to:

  • ChatGPT, Claude, Gemini, or another generative-AI system;
  • a custom GPT or chatbot;
  • an AI assistant or agent;
  • a large language model;
  • a machine-learning platform;
  • an embedding or vector database;
  • a retrieval-augmented-generation system;
  • a shared organizational knowledge base;
  • a transcription or summarization system;
  • an automated study-content generator;
  • a model-training or model-evaluation dataset; or
  • any system that may retain, reproduce, learn from, expose, or generate output based on the materials.

You may not use Company Materials to:

  • train, fine-tune, ground, test, benchmark, or improve an AI model;
  • create an AI replica of the Company, its instructor, its voice, or its teaching methodology;
  • generate substantially similar questions, lessons, frameworks, scripts, guides, or products;
  • reverse engineer proprietary prompts, system instructions, knowledge files, or GPT configurations;
  • extract or reconstruct a Company question bank;
  • create a competing AI coach, tutor, advisor, or certification-preparation tool; or
  • make proprietary materials available to others through an AI interface.

Resources Approved for External AI Use

Certain Company resources are designed to be used with a generative-AI system. A resource is approved for external AI use only when that designation appears on the resource itself or in written communication issued by the Company. The Company maintains a dated record of resources it has designated as approved.

Where a resource is approved, your permission is limited to the stated purpose. Approval to use one resource with AI does not authorize uploading other Company Materials, and does not authorize using the output to build a competing product.

Company-provided AI tools are licensed for individual use and remain subject to these Terms and the terms and privacy practices of the applicable technology provider.

Do not submit confidential employee information, protected health information, Social Security numbers, privileged communications, trade secrets, or other sensitive personal or organizational information to a Company AI tool, public AI system, community, or group program.

24. Confidential and Proprietary Information

Certain Company Materials may be identified as confidential, proprietary, facilitator-only, cohort-only, instructor-only, pre-release, or not for distribution.

You agree to protect such materials from unauthorized access and disclosure.

Information is not rendered nonproprietary merely because:

  • it is delivered electronically;
  • it is discussed during a live session;
  • you can view or download it;
  • you receive it without a visible watermark;
  • you take your own notes about it; or
  • similar general subject matter is available elsewhere.

You may retain personal notes reflecting your own learning, but those notes may not reproduce substantial protected content or be used to create or distribute a substitute for the Service.

25. Intellectual-Property Enforcement

Unauthorized use of Company Materials may cause harm that cannot be adequately remedied by money alone.

Subject to applicable law, the Company may seek:

  • immediate suspension or termination of access;
  • removal of infringing content;
  • preservation of relevant evidence;
  • injunctive or equitable relief;
  • actual or statutory damages when available;
  • recovery of profits attributable to infringement;
  • reasonable attorneys' fees and costs when legally recoverable;
  • payment for the appropriate commercial or organizational license; and
  • other available remedies.

Termination for intellectual-property misuse does not create a right to a refund.

26. Copyright Complaints and DMCA Notices

The Company respects the intellectual property of others and expects users to do the same. The Company will respond to properly submitted notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act.

Designated Agent

Laurie Chua
Human Resources Professional Development Group, LLC
2712 Loker Avenue, Suite 1281
Carlsbad, California 92010
Email: [email protected]

Submitting a Notice

A notice of alleged infringement should include:

  • a physical or electronic signature of the copyright owner or a person authorized to act on the owner's behalf;
  • identification of the copyrighted work claimed to have been infringed;
  • identification of the material claimed to be infringing and information reasonably sufficient to locate it;
  • your contact information, including address, telephone number, and email address;
  • a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
  • a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Counter-Notification

If your material was removed or disabled and you believe the removal was the result of mistake or misidentification, you may submit a counter-notification to the designated agent containing:

  • your physical or electronic signature;
  • identification of the removed material and its location before removal;
  • a statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification; and
  • your name, address, and telephone number, together with a statement consenting to the jurisdiction of the federal district court for your address (or, if outside the United States, the Southern District of California) and to accept service of process from the complaining party.

Submitting a materially false notice or counter-notification may result in liability under applicable law.

Repeat Infringers

The Company will terminate, in appropriate circumstances, the accounts of users determined to be repeat infringers.

27. Participant Content and Submissions

You retain ownership of original content that you submit to the Company, subject to the limited permissions in this section.

"Participant Content" may include:

  • questions;
  • comments;
  • assignments;
  • scenarios;
  • community posts;
  • worksheets;
  • documents;
  • feedback;
  • photographs;
  • recordings submitted by you;
  • testimonials; and
  • other materials voluntarily provided by you.

You represent that you have the right to submit the Participant Content and that doing so does not violate another person's rights, confidentiality obligations, privacy, privilege, or applicable law.

You grant the Company a nonexclusive, worldwide, royalty-free license to host, store, reproduce, and display Participant Content only as reasonably necessary to:

  • provide the Service;
  • respond to you;
  • facilitate the applicable program or community;
  • maintain business and legal records;
  • protect the Company's rights; and
  • comply with law.

De-Identified and Composite Educational Use

The Company teaches through composite scenarios. The Company may draw on themes, patterns, and questions arising in programs and communities to develop educational examples, provided that it:

  • removes or alters names, employers, job titles where identifying, dates, locations, industries where identifying, and other details reasonably likely to identify a person, employer, or matter; and
  • combines or alters facts so that the resulting example does not describe any single actual person, employer, or situation.

You may request that your submissions be excluded from composite educational use by writing to [email protected]. Exclusion applies prospectively to materials not yet published.

The Company will not publicly use your name, image, private testimonial, or identifiable success story for advertising without permission or another lawful basis.

Ideas, suggestions, and general feedback voluntarily provided to improve the Services may be used by the Company without compensation, provided the Company does not publicly identify you without permission.

Nothing in these Terms prohibits or penalizes you for providing an honest review or opinion about the Company or its Services.

28. Confidentiality in Coaching and Group Programs

The Company will use reasonable care when handling nonpublic information shared during individual coaching or consulting.

However:

  • educational and coaching communications are not legally privileged;
  • absolute confidentiality cannot be guaranteed through email, video platforms, AI systems, or other technology;
  • the Company may use service providers who require limited access to perform operational functions;
  • the Company may disclose information when required by law or reasonably necessary to prevent serious harm or protect legal rights; and
  • separate confidentiality or nondisclosure terms should be used when sensitive business information will be exchanged.

Group programs and communities are not confidential environments.

Participants agree not to disclose another participant's private story, personal information, business information, documents, or identifying details outside the group without permission.

The Company cannot guarantee that every participant will comply. You should not disclose information in a group setting that you are unwilling to risk becoming known outside the group.

29. Community Standards

Participants in communities, cohorts, memberships, live chats, events, and group programs must:

  • communicate professionally;
  • respect differing experiences and viewpoints;
  • refrain from harassment, discrimination, threats, intimidation, and abusive conduct;
  • protect participant privacy;
  • avoid spam, unauthorized solicitation, and unrelated promotion;
  • avoid posting unlawful, defamatory, infringing, or deceptive material;
  • avoid sharing confidential employee, client, patient, or company information;
  • comply with moderator instructions; and
  • avoid disrupting the learning environment.

The Company may remove content or participants when reasonably necessary to protect the community, participants, Company, or integrity of the Service.

Removal for misconduct does not create a right to a refund.

Reasonable disagreement, criticism, or an honest negative review does not by itself violate these community standards.

30. Live Sessions, Recordings, and Participation

Courses, group calls, webinars, workshops, coaching sessions, and events may be recorded.

When a session will be recorded, the Company will provide notice through the offer description, registration process, meeting notice, verbal announcement, on-screen notification, or another reasonable method.

By remaining in and participating in a session after receiving recording notice, you consent to the recording of your contributions for the purposes disclosed, subject to applicable law.

When you do not wish to appear or be heard in a recording, you should:

  • keep your camera turned off;
  • keep your microphone muted;
  • use chat or private-message features where available;
  • avoid sharing identifying or confidential information; or
  • leave before recording begins.

Recordings may be provided to enrolled participants or members. Public advertising use of an identifiable participant's image, voice, testimonial, or personal story may require additional permission.

Participants may not independently record a session without the Company's prior written permission and the consent of any other person whose consent is legally required.

31. Events, Webinars, and Speaking Programs

The Company may change an event's:

  • instructor or speaker;
  • agenda;
  • sequence;
  • venue;
  • platform;
  • date or time;
  • format;
  • materials; or
  • delivery method

when reasonably necessary.

The Company may substitute a qualified speaker, reschedule an event, provide a recording, issue a credit, or provide a comparable alternative.

Unless expressly agreed otherwise, the Company is not responsible for travel, lodging, lost wages, childcare, technology expenses, or other incidental costs incurred by an attendee.

Event participants must comply with venue, platform, safety, recording, and conduct rules.

32. Third-Party Platforms and Services

The Services may rely on third parties, including:

  • payment processors;
  • course and learning-management platforms;
  • website hosts;
  • email-marketing providers;
  • webinar and video-conference platforms;
  • social-media platforms;
  • community platforms;
  • scheduling systems;
  • AI providers;
  • analytics providers; and
  • cloud-storage services.

Your use of a third-party platform may also be governed by that provider's terms and privacy practices.

The Company does not control and is not responsible for a third party's:

  • outages;
  • security practices;
  • data handling;
  • feature changes;
  • account restrictions;
  • content moderation;
  • errors; or
  • discontinuation of service.

The Company may replace a third-party platform with a reasonably comparable alternative.

33. Links, Affiliates, and Third-Party Recommendations

The Services may mention or link to third-party products, books, software, programs, professionals, or services.

A link or reference does not guarantee the quality, accuracy, availability, suitability, or safety of a third-party offering.

The Company may receive affiliate compensation, referral fees, complimentary access, or another benefit when a user purchases through certain links. Material relationships will be disclosed where required.

You are responsible for independently evaluating third-party products and services.

34. Technology Requirements and Interruptions

You are responsible for obtaining the devices, software, internet connection, email access, and technical capability needed to use the Services.

The Company makes reasonable efforts to maintain access but does not guarantee uninterrupted or error-free operation.

Temporary interruptions may result from:

  • maintenance;
  • updates;
  • cyber incidents;
  • hosting or platform failures;
  • internet disruptions;
  • power outages;
  • third-party outages;
  • security measures;
  • system migrations; or
  • circumstances beyond the Company's reasonable control.

The Company will use commercially reasonable efforts to restore or provide alternative access when appropriate.

Temporary technical interruptions do not automatically create refund eligibility.

35. Accessibility

The Company is committed to making its educational content usable by participants with disabilities and works toward conformance with recognized accessibility standards.

Participants who need an accommodation to access a website, course, live session, event, or material may contact [email protected]. Requests relating to a live session or event should be submitted with reasonable advance notice, ordinarily at least five business days, so that arrangements can be made.

Portions of the Services are delivered through third-party platforms whose accessibility features are controlled by those providers. The Company will make reasonable efforts to provide an alternative format or method of access where a platform limitation prevents accommodation.

Reports of accessibility barriers are welcome and may be sent to [email protected].

36. Information Accuracy and Changes in Law

Materials are based on information reasonably available when created or updated.

Laws, regulations, administrative interpretations, examination requirements, technology, professional practices, and industry standards may change.

Although the Company strives for accuracy and quality, it does not guarantee that every statement remains current, complete, or applicable to every jurisdiction or circumstance.

You are responsible for verifying current requirements before making a consequential decision.

The Company may correct errors or update materials without separately notifying every past participant.

37. Testimonials, Reviews, and Endorsements

Testimonials reflect the honest experiences and opinions of the individuals providing them.

Individual results vary and testimonials are not guarantees, warranties, or representations that another participant will achieve the same outcome.

The Company will not knowingly:

  • purchase, create, or publish a fake or fabricated review;
  • condition an incentive, discount, or benefit on a required positive sentiment;
  • materially alter a review to misrepresent its meaning;
  • suppress or refuse to publish a review because it is negative, where the Company holds the review out as a representative collection; or
  • prevent a customer from posting an honest review.

Insider and Connected Endorsements

An endorsement or review provided by an owner, officer, employee, contractor, affiliate, agent, immediate family member, or other person with a material connection to the Company will be identified as such where the connection is not reasonably apparent from the context.

The Company will not present an endorsement from a connected person as an independent consumer review, and will not ask a connected person to provide a review without disclosing the connection.

Where an incentive, affiliate relationship, complimentary access, or other material connection applies to an endorsement, that relationship will be disclosed clearly and conspicuously.

38. Privacy

The Company's collection, use, storage, and disclosure of personal information are governed by the applicable Privacy Policy and any notices presented when information is collected.

These Terms do not replace the Privacy Policy.

You acknowledge that electronic communications and online platforms carry inherent privacy and security risks.

You are responsible for avoiding the submission of unnecessary sensitive information.

39. Electronic Communications

By using the Services or providing contact information, you consent to receive transactional electronic communications relating to:

  • purchases;
  • accounts;
  • access;
  • schedules;
  • payments;
  • renewals;
  • security;
  • program updates; and
  • changes to the Services or these Terms.

Marketing communications will be handled in accordance with applicable law and the Company's Privacy Policy. You may unsubscribe from marketing emails using the method provided in the communication.

Unsubscribing from marketing messages does not prevent the Company from sending necessary transactional or legal notices.

40. Prohibited Conduct

You may not use the Services to:

  • violate a law or regulation;
  • infringe intellectual-property, privacy, publicity, or contractual rights;
  • transmit malware or harmful code;
  • interfere with platform operation;
  • gain unauthorized access;
  • impersonate another person;
  • misrepresent your identity or affiliation;
  • harass or threaten another person;
  • collect participant information for unauthorized marketing;
  • submit confidential third-party information without authorization;
  • engage in fraud or deceptive conduct; or
  • use the Services in a manner that creates legal or security risk for the Company or others.

41. Suspension and Termination

The Company may suspend, restrict, or terminate access when it reasonably believes a user has:

  • violated these Terms;
  • failed to make required payments;
  • shared credentials;
  • infringed intellectual property;
  • misused AI or technology;
  • engaged in abusive or unlawful conduct;
  • created a security risk;
  • disrupted a program or community; or
  • misrepresented eligibility, identity, or authorization.

Where appropriate, the Company may provide notice and an opportunity to correct the violation. Immediate action may be taken when necessary to protect people, systems, intellectual property, or legal rights.

Termination for a material violation does not create a right to a refund.

Sections relating to payment obligations, intellectual property, confidentiality, disclaimers, liability, indemnification, dispute resolution, and other provisions that logically should survive will remain in effect after termination.

42. Records and Data After Termination

When access ends for any reason, you will no longer be able to view, stream, or download Company Materials or content stored within the applicable platform. You are responsible for downloading authorized materials and saving your own work before access ends.

Following termination or expiration:

  • the Company is not obligated to preserve, export, or return Participant Content, coursework, coaching notes, community posts, or session recordings;
  • the Company will make reasonable efforts to honor a written request for a copy of your own submitted Participant Content if the request is received within 30 days after access ends;
  • the Company may retain records necessary for accounting, tax, audit, dispute-resolution, intellectual-property enforcement, security, and legal-compliance purposes; and
  • the Company may retain de-identified or aggregated information that no longer identifies you.

Retention periods, deletion requests, and your rights regarding personal information are governed by the Privacy Policy and applicable law, including the California Consumer Privacy Act where it applies.

43. Disclaimer of Warranties

To the maximum extent permitted by law, the Services and Company Materials are provided "as is" and "as available."

The Company disclaims express and implied warranties, including warranties of:

  • merchantability;
  • fitness for a particular purpose;
  • non-infringement;
  • accuracy;
  • completeness;
  • availability;
  • security; and
  • results.

The Company does not warrant that the Services will meet every user's needs, remain continuously available, be free from errors, or produce a specific outcome.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, exclusions apply only to the extent legally permitted.

44. Limitation of Liability

To the maximum extent permitted by law, the Company and its owners, officers, employees, contractors, instructors, representatives, and affiliates will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages.

This includes alleged damages arising from:

  • lost income, profits, opportunities, or business;
  • examination results;
  • employment or HR decisions;
  • compliance decisions;
  • legal disputes;
  • data loss;
  • reputational harm;
  • third-party conduct;
  • technology failures;
  • reliance on educational information;
  • interruption of access; or
  • actions taken or not taken based on the Services.

To the maximum extent permitted by law, the Company's total aggregate liability arising from a particular Service will not exceed the amount you paid to the Company for that Service during the 12 months preceding the event giving rise to the claim.

For a free Service, the maximum aggregate liability will not exceed $100.

These limitations do not apply to liability that cannot lawfully be excluded or limited.

45. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless the Company and its owners, officers, employees, contractors, instructors, representatives, and affiliates from third-party claims, losses, liabilities, damages, judgments, penalties, and reasonable costs arising from:

  • your unlawful use of the Services;
  • your violation of these Terms;
  • your infringement of another person's rights;
  • Participant Content you submit;
  • your unauthorized use or distribution of Company Materials;
  • your business, employment, HR, coaching, training, or professional decisions; or
  • your misuse of confidential or personal information.

This obligation does not require you to indemnify the Company for conduct for which indemnification cannot legally be required, including the Company's own negligence or willful misconduct.

46. Force Majeure

The Company is not liable for delay, interruption, modification, rescheduling, or failure to perform caused by events beyond its reasonable control.

Such events may include:

  • natural disasters;
  • severe weather;
  • fire;
  • illness or incapacity;
  • public-health emergencies;
  • labor disruptions;
  • war, terrorism, or civil unrest;
  • government action;
  • power or internet failures;
  • cyberattacks;
  • platform or vendor failures;
  • transportation interruptions; and
  • other events that could not reasonably be prevented.

The Company may provide a reasonable substitute, rescheduled date, credit, recording, or alternative method of delivery when feasible.

47. Informal Dispute Resolution

Before filing a lawsuit relating to these Terms or the Services, the parties agree to make a good-faith effort to resolve the dispute informally.

A party initiating a dispute should provide written notice describing:

  • the nature of the dispute;
  • the relevant purchase or Service;
  • the key facts;
  • the requested resolution; and
  • contact information.

Notice to the Company must be sent to [email protected].

The parties will have 30 days after receipt of a sufficiently detailed notice to attempt an informal resolution, unless immediate legal relief is reasonably necessary to prevent infringement, misuse of intellectual property, disclosure of confidential information, or other irreparable harm.

Nothing prevents either party from bringing an eligible matter in small-claims court.

48. Time Limitation on Claims

To the maximum extent permitted by law, any claim or cause of action arising out of or relating to these Terms or the Services must be filed within one (1) year after the claim or cause of action accrues, or it is permanently barred.

This limitation does not apply where a shorter period than the statutory limitations period cannot lawfully be imposed, and does not apply to the Company's claims for infringement or misuse of intellectual property.

49. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Subject to applicable consumer law, any legal proceeding arising from these Terms or the Services must be brought in a state or federal court located in San Diego County, California, and the parties consent to the jurisdiction of those courts.

Nothing in this section eliminates a consumer protection or venue right that cannot lawfully be waived.

50. Changes to These Terms

The Company may update these Terms to reflect:

  • changes in the Services;
  • changes in law;
  • new technologies;
  • security requirements;
  • operational practices; or
  • business needs.

The updated Terms will be posted with a revised effective or last-updated date.

Material changes affecting an active paid subscription or ongoing Service may also be communicated through email, an account notice, or another reasonable method when required.

Changes apply prospectively unless otherwise permitted by law.

Renewed Consent

The Company will seek renewed affirmative consent, rather than relying on continued use, before applying a change to an existing paid Service that:

  • increases the price of an active subscription or payment plan;
  • materially reduces the scope, duration, or content of access already purchased;
  • adds a mandatory dispute-resolution requirement; or
  • materially expands your liability or indemnification obligations.

For all other changes, continued use after the effective date of updated Terms constitutes acceptance of the updated Terms.

51. Assignment

You may not assign or transfer your rights, account, enrollment, license, or obligations under these Terms without the Company's prior written consent.

The Company may assign these Terms in connection with a merger, acquisition, sale of assets, restructuring, financing, or transfer of the applicable business or Service, subject to applicable law.

52. No Partnership or Employment Relationship

Use of the Services does not create a partnership, joint venture, franchise, agency, employment relationship, fiduciary relationship, or authority for either party to bind the other.

53. Waiver and Severability

A failure to enforce a provision is not a waiver of the right to enforce that provision later.

If a court determines that part of these Terms is invalid or unenforceable, that part will be enforced to the maximum lawful extent and the remaining provisions will continue in effect.

54. Entire Agreement

These Terms, the applicable Privacy Policy, the offer-specific terms, and any separate written agreement constitute the entire agreement concerning the applicable Service.

They supersede prior or contemporaneous discussions, representations, or communications concerning the same subject matter.

A statement by an instructor, salesperson, contractor, affiliate, or participant does not modify these Terms unless the modification is confirmed in an authorized written agreement from the Company.

55. Headings and Interpretation

Section headings are provided for convenience and do not limit the meaning of a provision.

Words such as "including" and "includes" mean "including without limitation."

Electronic signatures, checkboxes, and electronic acceptance have the same effect as physical acceptance to the extent permitted by law.

56. Contact Information

Questions, cancellation requests, refund requests, accommodation requests, copyright concerns, and notices regarding these Terms may be directed to:

Human Resources Professional Development Group, LLC
2712 Loker Avenue, Suite 1281
Carlsbad, California 92010
Email: [email protected]
Website: HRPDG.com